Shipping + Returns

♠♣♥♦ When will my order ship? ♦♥♣♠
  • Made-to-order clothing: 5-6 weeks
  • Accessories: 5-7 days
  • Ready-to-ship items: 1-5 days

 

♠♣♥♦ How long does shipping take? ♦♥♣♠
  • Clothing inside the US: 2-3 days via USPS Priority Mail
  • Accessories inside the US: 2-7 days via USPS First Class Mail
  • Clothing & Accessories outside of the US: approximately 1-2 weeks via USPS First Class International*

 

First Class International can sometimes take much longer than 1-2 weeks. I once had a package take 3 months to arrive in Canada. I could have hand-delivered it on foot faster than that. My point is, if you are outside of the US and you need your order by a specific date, I strongly recommend upgrading to Priority Mail (6-10 business days). I can not and will not guarantee an arrival date for international orders shipping via FCI.

 

♠♣♥♦ What is your return policy? ♦♥♣♠

All of my items are handmade with care and described as thoroughly as possible. I have the utmost confidence that you will be 100% satisfied with your item.

If you have a problem with your item or think I’ve made a mistake, please email me with your concerns within 7 days of receiving your order.

If you choose one of the STANDARD listed sizes for my clothing, you may return it for a full refund, provided you contact me within 7 days and the item is returned unworn, unwashed, and undamaged. (The same goes for accessories and items from the “one of a kind” section of my shop.)

If you opt to customize an order in any way – be it custom sizing, alternate fabric, etc. – I am not able to accept returns, though I may be able to do alterations for an additional fee. Please contact me within 7 days of receiving your order to discuss such an alteration.

Rush fees are non-refundable.

If you need to cancel an order, please do so in a timely manner. If materials have already been purchased for your order, your refund will be minus the cost of supplies.

If something is unclear in an item description, or you have concerns about sizing, please don’t hesitate to email me with a question or for clarification. I don’t bite!

All clothing items include a size chart with detailed measurements. PLEASE PLEASE PLEASE measure yourself (or a similar piece of clothing) before purchasing.

 

♠♣♥♦ Hey, we’re neighbors! Can I pick up my order? ♦♥♣♠

Unfortunately, my schedule doesn’t allow for pick-ups. Plus, I’m very shy and get all sweaty and nervous around strangers. So if you’re a fellow inhabitant of the former Celery Capital of the World, you’ll have to get your item through the mail just like everyone else.